ValeLink: Design, Development, and Evaluation of a Digital Property Management Platform for Fiji’s Residential Rental Sector

The research illustrates how digital technologies can modernize rental management and improve service delivery in small island developing countries that are still evolving. The research is also of interest in that it adds to the growing literature on PropTech adoption and provides a case of its implementation and evaluation in Fiji. The results also demonstrate that in order to achieve digital transformation in the residential rentals industry it is important not only to have the technological capabilities, but also to meet local regulatory, cultural and operational requirements.