Critical Success Factors for Cloud-Based ERP Adoption in Manufacturing Industry: A Systematic Literature Review

This systematic literature review (SLR) aims to identify, classify, and analyze the critical success factors (CSFs) that influence cloud ERP adoption in manufacturing industries. Adhering to the Preferred Reporting Items for Systematic Reviews and MetaAnalyses (PRISMA) 2020 protocol, a comprehensive search was conducted across five major academic databases: Scopus, Web of Science, IEEE Xplore, ScienceDirect, and Emerald Insight, resulting in 1,247 initial records. Following the application of
stringent inclusion and exclusion criteria, 24 studies were selected for final analysis. Utilizing the Technology-OrganizationEnvironment (TOE) framework as the analytical lens, this study identified 26 distinct CSFs. The findings indicate that
organizational factors dominate, accounting for 47.7% of total occurrences. Specifically, top management support (87.5%), change management (70.8%), and vendor support (66.7%) emerged as the most critical factors. Data security (54.2%) represents the most significant technology-related concern. Geographically, Asian countries contributed 45.8% of the research output, with a notable acceleration in publications observed post-2020. These findings provide valuable insights
for manufacturing managers, ERP vendors, and policymakers seeking to enhance cloud ERP implementation success.