Psychological Perception of Conversational AI among tech-engaged youth in Bangladesh

The current study makes a significant contribution to the existing literature as one of the empirical studies on the psychological aspects of using conversational AI among tech-engaged youth in Bangladesh. The results show that there is a trust–usage gap, meaning that the more people use AI, the more they value its utility, but not necessarily its trustworthiness. The study also reveals that perceived AI emotional understanding is a more powerful predictor of positive psychological impact than general trust and surface-level anthropomorphism, providing a nuanced view of human–AI interaction in a developing-country context. This study combines quantitative statistical analysis with qualitative thematic findings, offering a culturally relevant framework that enhances the understanding of the adoption of AI and guiding future research on trust, anthropomorphism, and psychological interactions with AI in Bangladesh.